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Top Known Bugs, Problems, and Questions

  • Staff

    Top Known Questions

    What is the ssh password? username: root password: live
    How to change root password? passwd
    Miner is already running, how to see? pimp --test 1 or screen -r
    Is there a demo version? No.
    Is my GPU supported? Check https://getpimp.org/shop/pimp and a profitability calculator to see.
    Can I use USB stick? No.
    Can I use non-UEFI mobo? Yes but UEFI is required for Above 4G Decoding on some motherboards. There are UEFI and non-UEFI images of PIMP currently.
    Can I use nvidia quadro GPU for mining? Usually not profitable.
    Should I mine on my laptop? No. Heat will kill it.
    Can I re-use my pimp key on another rig? The key can be reused, as long as it is only one rig at a time using it. To clear the key immediately, login miner.farm and go to account page, click on key, click on Clear.
    My GUI doesn't load. Why? Your onboard GPU is still on, disable it in motherboard BIOS settings and plug your monitor in the first mining GPU closest to the CPU.

    Top Known Bugs and Problems

    This list will be updated regularly with the current support trends, similar to a status page, and as a quick link for those who want the quick fixes until the next pimpup or image comes out.

    Key Validation

    If You get Max agents added to key Clear key rig count in Miner.farm Account page. Quick Video: https://youtu.be/awuWbLqT4Pk

    Still problems?

    • re-write SSD,
    • clean eject, and
    • SSH key in.

    More details: https://forum.getpimp.org/topic/268/can-not-validate-license-key/7 and https://forum.getpimp.org/topic/14/entering-the-key-for-the-first-boot

    RDP Resolution stuck or small

    No monitor was connected, so it guessed. Try command: /usr/bin/xrandr --fb 1920x1080

    if this fixes it, you can add the same line into your /root/startup.sh if you like.

    USB ACPI or other error on boot

    An error in detecting some USB3 chipsets prevents proper boot to GUI. User must change USB3 to legacy or turn it off. It is not needed for mining.

    MSI Z170/Z270 or other board cannot run 5+ GPU but runs 4

    Manufacturing defect in these boards causes it to display artifacts or not boot to linux when more than 4 GPU are connected. You must enable Above 4G Decoding in the motherboard BIOS settings, which requires UEFI booting. So, you must get a UEFI boot image. Currently, PIMP 2.6 and 2.11-uefi are the only images that support UEFI booting.

    Gray cursor appears on screen after motherboard POSTS

    Incorrect motherboard settings, UEFI not enabled, or mobo has detected a fault in the connected GPUs and has fallen back to onboard GPU.

    Set up mobo settings according to https://forum.getpimp.org/topic/9/setting-up-motherboards-for-mining or more specific guides in forum "Getting started" category. Make sure to Disable onboard GPU in the BIOS. For specific settings look/ask on the PIMP forum, and/or ask in Discord.

    Miner is mining but not showing up on miner.farm

    Miner API failure or out-of-sync issue.Some miners that have issues with their API or other code (ewbf, claymore, etc), or things got out of sync.


    • make sure you didn't start the miner with --debug as this doesn't gather stats.
    • make sure you're up to date: pimpup
    • restart minerfarm agent service: systemctl restart minerfarm or go in the agent console with minerfarm and restart the agent service with o, then x.
    • pimp --stop and pimp --test the miner to view the startup screen for errors
    • double-check your api line at the bottom of the .pcfg file wasn't lost/corrupted
    • reboot

  • Staff

    xmrig-cpu libssl error on 2.9.3+

    Summary: error /opt/miners/xmrig-cpu/xmrig-cpu: error while loading shared libraries: libssl.so.1.1: cannot open shared object file: No such file or directory
    Status: PiMP 2.9+ will contain this package.
    Workaround: apt install -y libssl1.1 is the fix
    Reason: They are using a newer version of the ssl library than what originally shipped with ubuntu.


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