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Unknown key on the boot

  • During validation key I get and get error "Unknown key".

    Hardware: Asus z270a+ rx580

    First key was buy in start of Dec. Was succusful validated on the Dec.
    Second key was buy at 20 Jan.

    ====Test 1.====
    Soft 2.3.30
    First and second keys return error "Unknown key". But in same time first key perfect work on the closest machine, located on the right of tested rig and connected to the same switch. Internet works.
    It's quate strange! First key is absolutly valid!

    **=== Test 2 ==== **
    Soft 2.4.2
    The second key momentary validate!

    It means that validation was changed and I can not to use key with old soft.

    Why old?
    I can not use 2.4.2 and 2.4.1 because this soft stop in the boot line "The machine have IP...." and nothing to help.

    I tested with same sdd on the BIOSTAR + rx480 witch also work perfect with 2.3.30, and same stop on the machine IP!

    Have any idea?

    Dear support, how to solved it? The simplest way is: How to get valid PIMP key for 2.3.30 soft. I must to change it.

    kind regard

  • Staff

    pimp 1.9.31 and 2.3.31 and 2.4.2 are the currently supported images. Use these instead. Thanks!


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