Upgraded SUbscription it fell back to the old level HELP



  • I upgraded to the 10$ a month service today it fell back to the 5$ a month services how can I update this ??


  • Support

    Hello Benjamin,

    Sorry to hear about this, could you confirm if the payment went through, or if you received an error message?
    Also, could you confirm the order number, payment method used, and your email address so we can look into this for you.

    Many thanks Louis

    Also did


 



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